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COVID-19 - Arrangements for contacting and accessing Castle Financial

We are continuing to keep the current changes of COVID-19 under review and are following the recommended guidance throughout this period. 

 

Your safety remains our number one priority. 

 

You will be able to contact the office during normal office hours, however there may be periods that this is carried out remotely.

 

We continue to provide remote meetings, updates and advice between the hours of 9am and 3pm, Monday to Friday, so you can make an appointment at a time and date to suit you.

We thank you for your understanding and patience during this period.

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Castle Financial LLP (a Company registered in England and Wales Company Number OC323396) is authorised and regulated by the Financial Conduct Authority (FCA No. 461356). This website is a regulated business territory site for UK based clients only. Whilst the information detailed here is updated regularly to ensure it remains factually correct, it does not in any way constitute specific advice and no responsibility shall be accepted for any actions taken directly as a consequence of reading it. We are not responsible for the information content provided by external website links.

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If you wish to register a complaint, please write to info@castlefinancial.co.uk or telephone 01200 422522. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at https://www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.

 

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